Privacy Policy

How we collect, use, and protect your information on Whispas

Effective Date: 1st September, 2025

Whispas is a social platform for adults (18+) designed to foster real connections through storytelling, confessions, and community-based matchmaking. We prioritize your privacy, security, and the responsible use of your data.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform ("Whispas," "we," "us," or "our") via the Whispas mobile app or website.

By using Whispas, you agree to this Privacy Policy. If you do not agree, please do not use the platform.

18+

1. Who Can Use Whispas

Whispas is strictly for individuals aged 18 years and older. We do not knowingly collect data from minors. If you are under 18, do not register, post content, or use the service.

2. Information We Collect

We collect two types of information:

A. Information You Provide to Us

Account Information: Email address, username, password, phone number.
Verification Details: Photo of your face, government-issued ID (front and back), location (for matching purposes), and optional selfie for facial recognition matching.
Profile Preferences: Gender identity, sexual orientation, physical traits, dating interests, age range, hobbies, emotional cues.
Content: Stories, rants, confessions, dating requests, and responses you post.
Payment/Payout Info: Mobile money number, bank account details (for verified matchmakers, creators, or tippers).
Support Queries: Information provided during customer support conversations.

B. Information Collected Automatically

Device Info: Device type, operating system, app version.
Usage Data: Pages viewed, time spent, interaction patterns, log data.
Location Data: If allowed, we use general location (not exact GPS) to improve matching and content recommendations.

3. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Verify your identity for content posting or community creation.
  • Match you with relevant requests, content, and users.
  • Power discovery algorithms and community recommendations.
  • Enable story sharing and matchmaking features.
  • Provide community-based moderation and engagement.
  • Process subscriptions, tips, and payouts.
  • Improve app functionality, safety, and personalization.
  • Respond to your questions and provide support.
  • Comply with legal obligations and platform integrity enforcement.

4. How We Share Your Information

We do not sell your personal data.

We only share it under these circumstances:

With Verified Community Managers or Matchmakers: To assist with matchmaking or content moderation (based on your permissions).
With Payment Providers: To process transactions securely.
With Law Enforcement: If legally required to respond to court orders or protect rights, users, or the public.
With Service Providers: Who help us operate (e.g., analytics, cloud hosting), under strict data confidentiality agreements.

5. Your Controls & Choices

You have control over your data:

Edit Profile

Update or correct your information.

Anonymity Settings

Choose how your request or story appears.

Delete Account

Permanently remove your account and data.

Notification Controls

Manage alerts and emails you receive.

6. Cookies and Analytics

Whispas may use cookies or similar technologies to: "Remember your preferences", "Track usage for feature improvements", "Deliver relevant content", and more.

  • Remember your preferences.
  • Track usage for feature improvements.
  • Deliver relevant content.

We may use analytics tools like "Google Analytics" or "Firebase", but only for aggregate and anonymized data insights.

7. Data Retention

We retain your data as long as your account is active or needed for legitimate business purposes, such as:

  • Content moderation and community integrity.
  • Payment or tip records.
  • Dispute resolution.

After account deletion, we purge all non-essential data within 30 days, unless retention is required by law.

8. Security

We take your privacy seriously:

  • ID uploads are encrypted and stored securely.
  • Anonymity features are built into matchmaking and content display.
  • Access to sensitive data is limited to authorized personnel only.

However, no platform is 100% secure. Please use strong passwords and be cautious about what you share.

9. International Users

If you are accessing Whispas from outside your country of residence, please note that your data may be stored or processed in a jurisdiction with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the app or via email.

11. Contact Us

If you have questions about this policy or your data rights, please reach out:

By using Whispas, you confirm you have read and understood this Privacy Policy.